{"id":1402,"date":"2025-03-17T13:15:53","date_gmt":"2025-03-17T13:15:53","guid":{"rendered":"https:\/\/mitcommlab.mit.edu\/aeroastro\/?p=1402"},"modified":"2025-03-17T13:20:02","modified_gmt":"2025-03-17T13:20:02","slug":"how-to-write-effective-emails","status":"publish","type":"post","link":"https:\/\/mitcommlab.mit.edu\/aeroastro\/2025\/03\/17\/how-to-write-effective-emails\/","title":{"rendered":"How to Write Effective Emails"},"content":{"rendered":"<p><span style=\"font-weight: 400\">Emails dominate our daily communication, whether for scheduling meetings, sharing information, or staying updated. Yet, writing emails can be challenging even for simple tasks, and we are seldom taught how to write effective emails that are clear, concise, and efficient. Even with modern AI tools that generate text for emails, it can be difficult to get the point you want across, as they tend to use overly flowery prose and fall short for emails that require more context. So in this blog, I provide tips for writing effective and efficient emails.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>1. Bottom Line Up Front<\/b><\/h2>\n<p><span style=\"font-weight: 400\">If you are to walk away with one point from this blog, it is to write emails with the bottom line up front (BLUF). This lingo is common in the US military (<\/span><a href=\"https:\/\/hbr.org\/2016\/11\/how-to-write-email-with-military-precision\"><span style=\"font-weight: 400\">Sehgal, 2016<\/span><\/a><span style=\"font-weight: 400\">) and refers to providing the reader with the most important information first. Why? Well\u2026because generally no one wants to write or read emails. By putting the most important information at the top, you get your point across immediately and save everyone time.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Hence get straight to the point in the first one or two sentences after the greeting. Avoid filler phrases like \u201c<\/span><i><span style=\"font-weight: 400\">Sorry to bother you<\/span><\/i><span style=\"font-weight: 400\">\u201d and avoid being too general at the beginning of the email, for example:<\/span><\/p>\n<p style=\"padding-left: 80px\"><i><span style=\"font-weight: 400\">\u201cHi, I have a question for you. I got stuck on my code and I do not know what to do. Something about my modeling code does not work as it is supposed to. Do you have any advice on\u2026?\u201d<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400\">Instead, lead with specificity:<\/span><\/p>\n<p style=\"text-align: left;padding-left: 80px\"><span style=\"font-weight: 400\">\u201c<\/span><i><span style=\"font-weight: 400\">Hi, I am having trouble modeling rigid body dynamics and generating a video to visualize the motion. Can you help review my approach? I am free to meet tomorrow.\u201d<\/span><\/i><\/p>\n<p style=\"text-align: left;padding-left: 80px\"><i><span style=\"font-weight: 400\">\u201cHi, I have a paper submission deadline next week. Could you review the attached draft and give feedback on organization, clarity, and flow?\u201d<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400\">The email subject is another good place to apply the BLUF concept, by keeping it concise and reflecting the main point of the email. Good subject lines prime the reader and also make it easier to find the email later if needed, for example:<\/span><\/p>\n<p style=\"text-align: left;padding-left: 80px\"><i><span style=\"font-weight: 400\">\u201cFeedback request for Scitech presentation\u201d<\/span><\/i><\/p>\n<p style=\"text-align: left;padding-left: 80px\"><span style=\"font-weight: 400\">\u201c<\/span><i><span style=\"font-weight: 400\">Scheduling PhD committee meeting in March\u201d<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400\">For emails with more information, the BLUF concept may be harder to apply. However, the gist is to keep the email concise. Think of how you can write your email to save time for the reader. A good rule of thumb is to keep emails shorter than two paragraphs. Anything longer and you run the risk of it not being read.<\/span><\/p>\n<p><span style=\"font-weight: 400\">If you need more space to get your point across, try to still summarize the email in the first few sentences so the reader can decide whether they want to keep reading. If you do write a long email, ask yourself whether email is the best format to get that information across \u2013 maybe setting up a meeting would be better.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>2. Minimize Distractions<\/b><\/h2>\n<p><span style=\"font-weight: 400\">The next tip is to minimize distractions in your email, such as long URLs, dense blocks of text, and unnecessary media like QR codes. The purpose of an email is to convey information quickly, and excessive details or clutter can cause readers to overlook key points. A clean, structured email makes it easier to skim and absorb the important details.<\/span><\/p>\n<p><span style=\"font-weight: 400\">One way to reduce distractions is by using <\/span><b>descriptive hyperlinks<\/b><span style=\"font-weight: 400\"> instead of long URLs. This keeps the email visually clean and improves readability. For example:<\/span><\/p>\n<p style=\"padding-left: 80px\"><i><span style=\"font-weight: 400\">\u201cIf you\u2019re interested, you can find more information on <\/span><\/i><a href=\"https:\/\/mitcommlab.mit.edu\/aeroastro\/\"><i><span style=\"font-weight: 400\">our website<\/span><\/i><\/a><i><span style=\"font-weight: 400\">, or reach out to me or any of the <\/span><\/i><a href=\"https:\/\/mitcommlab.mit.edu\/aeroastro\/meet-our-fellows-staff\/\"><i><span style=\"font-weight: 400\">current Fellows<\/span><\/i><\/a><i><span style=\"font-weight: 400\"> with questions.\u201d<\/span><\/i><\/p>\n<p style=\"padding-left: 80px\"><i><span style=\"font-weight: 400\">\u201c<\/span><\/i><a href=\"https:\/\/mitcommlab.mit.edu\/aeroastro\/make-an-appointment\/\"><i><span style=\"font-weight: 400\">Schedule an appointment<\/span><\/i><\/a><i><span style=\"font-weight: 400\"> for help with your upcoming presentation!\u201d<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400\">Hyperlinks provide additional information without disrupting the flow of the email, allowing readers to click only if they are interested.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Other ways to keep your email streamlined include using short sentences and paragraphs to improve readability, breaking up information with bullet points to highlight key points, and using<\/span><b> bold <\/b><span style=\"font-weight: 400\">or<\/span> <i><span style=\"font-weight: 400\">italics<\/span><\/i><span style=\"font-weight: 400\"> to emphasize critical details. For example:<\/span><\/p>\n<p style=\"padding-left: 80px\"><i><span style=\"font-weight: 400\">\u201cHow to write a good email?<\/span><\/i><\/p>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li><i><span style=\"font-weight: 400\">Use bullet points for lists<\/span><\/i><\/li>\n<li><i><span style=\"font-weight: 400\">Get straight to the point<\/span><\/i><\/li>\n<li><i><span style=\"font-weight: 400\">Minimize distractions<\/span><\/i><\/li>\n<li><span style=\"font-weight: 400\">Bold <\/span><b>important info<\/b><i><span style=\"font-weight: 400\">\u201d<\/span><\/i><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">The more concise and well-structured the email, the more effective it will be.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>3. Be Professional<\/b><\/h2>\n<p><span style=\"font-weight: 400\">Emails may serve as first impressions, so another tip is to always be professional. The greeting and closing are especially important. A simple \u201c<\/span><i><span style=\"font-weight: 400\">Hi<\/span><\/i><span style=\"font-weight: 400\">\u201d or \u201c<\/span><i><span style=\"font-weight: 400\">Hello<\/span><\/i><span style=\"font-weight: 400\">\u201d works well, but avoid excessive formalities like \u201c<\/span><i><span style=\"font-weight: 400\">Respected<\/span><\/i><span style=\"font-weight: 400\">\u201d or \u201c<\/span><i><span style=\"font-weight: 400\">Dearest<\/span><\/i><span style=\"font-weight: 400\">.\u201d Be sure to research the recipient\u2019s correct title (e.g., \u201c<\/span><i><span style=\"font-weight: 400\">Dr.<\/span><\/i><span style=\"font-weight: 400\">\u201d or \u201c<\/span><i><span style=\"font-weight: 400\">Prof.<\/span><\/i><span style=\"font-weight: 400\">\u201d) and use it in your initial email. Once they reply, you can mirror the title they use. After the greeting, short phrases like \u201c<\/span><i><span style=\"font-weight: 400\">Hope you are doing well<\/span><\/i><span style=\"font-weight: 400\">\u201d may be appropriate depending on your relationship with the recipient, but try to be more specific as these phrases are easy to glaze over.<\/span><\/p>\n<p><span style=\"font-weight: 400\">In the body, maintain a professional tone by avoiding emojis, exclamation points, or overly casual language. For example, instead of \u201c<\/span><i><span style=\"font-weight: 400\">Hey, just checking in!<\/span><\/i><span style=\"font-weight: 400\">\u201d write, \u201c<\/span><i><span style=\"font-weight: 400\">I wanted to follow up on&#8230;<\/span><\/i><span style=\"font-weight: 400\">\u201d Similarly, avoid slang or filler words like \u201c<\/span><i><span style=\"font-weight: 400\">kinda<\/span><\/i><span style=\"font-weight: 400\">\u201d or \u201c<\/span><i><span style=\"font-weight: 400\">you guys<\/span><\/i><span style=\"font-weight: 400\">.\u201d Keep in mind that emails are essentially a permanent record and could be viewed by third parties, so always write with professionalism and discretion. Also note that it is okay to write concisely \u2013 there is no need to repeat information just to make an email longer.<\/span><\/p>\n<p><span style=\"font-weight: 400\">For endings, a simple \u201c<\/span><i><span style=\"font-weight: 400\">Best<\/span><\/i><span style=\"font-weight: 400\">,\u201d \u201c<\/span><i><span style=\"font-weight: 400\">Sincerely<\/span><\/i><span style=\"font-weight: 400\">,\u201d or \u201c<\/span><i><span style=\"font-weight: 400\">Thank you<\/span><\/i><span style=\"font-weight: 400\">,\u201d followed by your name, is usually appropriate. Avoid overly enthusiastic closings like \u201c<\/span><i><span style=\"font-weight: 400\">Cheerio!<\/span><\/i><span style=\"font-weight: 400\">\u201d unless you have an established rapport. Further, avoid mismatching the ending with the content of the email, e.g. expressing thanks may not make sense if you are not requesting anything.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">A well-crafted email signature also shows professionalism \u2014 I personally prefer a minimalist style that highlights my current title and includes hyperlinks to more information, for example:<\/span><\/p>\n<p style=\"padding-left: 80px\"><b><i>Harsh G. Bhundiya<\/i><\/b><i><span style=\"font-weight: 400\">\u00a0|\u00a0<\/span><\/i><a href=\"https:\/\/www.linkedin.com\/in\/harsh-bhundiya-550239b8\/\"><i><span style=\"font-weight: 400\">LinkedIn<\/span><\/i><\/a><i><span style=\"font-weight: 400\">\u00a0|\u00a0<\/span><\/i><a href=\"https:\/\/scholar.google.com\/citations?user=1wCSzO0AAAAJ\"><i><span style=\"font-weight: 400\">Google\u00a0Scholar<\/span><\/i><i><span style=\"font-weight: 400\"><br \/>\n<\/span><\/i><\/a><i><span style=\"font-weight: 400\">Ph.D. Candidate | Massachusetts\u00a0Institute of Technology<\/span><\/i><i><span style=\"font-weight: 400\"><br \/>\n<\/span><\/i><i><span style=\"font-weight: 400\">Aerospace Materials and\u00a0Structures Laboratory<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400\">Here is some additional information you may want to include in your email signature:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Personal or lab website<\/span><\/li>\n<li><span style=\"font-weight: 400\">Social media profiles (e.g. LinkedIn)<\/span><\/li>\n<li><span style=\"font-weight: 400\">Meeting scheduler link<\/span><\/li>\n<li><span style=\"font-weight: 400\">Portfolio link<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><b>4. Reply promptly<\/b><\/h2>\n<p><span style=\"font-weight: 400\">Another important tip is to reply promptly to emails. Emails are meant for quick communication, and when someone requests information, they usually expect a prompt reply. A slow response can signal disinterest or a lack of reliability, something you want to avoid. That said, while responding promptly is ideal, it is important to take the time needed to ensure your message is well-thought-out. If you\u2019re not in the right headspace or need more time to craft a thoughtful response, it\u2019s better to wait until you\u2019re ready.<\/span><\/p>\n<p><span style=\"font-weight: 400\">A helpful strategy is the <\/span><b>2-minute rule<\/b><span style=\"font-weight: 400\">: if an email requires less than two minutes to address, reply immediately instead of letting it sit in your inbox. For instance, if someone asks for a file or a meeting time, respond immediately rather than postponing it. For longer responses, consider the sender\u2019s <\/span><b>deadline and urgency<\/b><span style=\"font-weight: 400\">. If someone needs a response to move forward with their work, delaying your reply could slow down an entire process. Even if you don\u2019t have a full answer yet, a quick acknowledgment and timeframe for follow-up can be helpful, such as <\/span><i><span style=\"font-weight: 400\">\u201cGot your email, I\u2019ll get back to you by [time\/day].\u201d<\/span><\/i><span style=\"font-weight: 400\"> On the flip side, if you need an urgent response, explicitly mention the deadline in your email (ideally in the subject or beginning of the email \u2014 remember BLUF!) so the recipient can prioritize accordingly.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Further, be mindful of <\/span><b>when you send emails<\/b><span style=\"font-weight: 400\">. Try to send them during business hours to ensure they\u2019re seen promptly and don\u2019t disrupt work-life balance. If you\u2019re drafting an email late at night, consider scheduling it to be sent the next morning. Finally, to avoid sending an incomplete email by mistake, leave the recipient field blank until you are ready to send it.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Do these tips resonate with you? What are your email pet peeves? Let us know at <\/span><a href=\"mailto:aacommlab@mit.edu\"><span style=\"font-weight: 400\">aacommlab@mit.edu<\/span><\/a><span style=\"font-weight: 400\">. Happy emailing!<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>Citation:<\/b><\/h2>\n<p><span style=\"font-weight: 400\">Sehgal, Kabir. <\/span><a href=\"http:\/\/Emails dominate our daily communication, whether for scheduling meetings, sharing information, or staying updated. Yet, writing emails can be challenging even for simple tasks, and we are seldom taught how to write effective emails that are clear, concise, and efficient. Even with modern AI tools that generate text for emails, it can be difficult to get the point you want across, as they tend to use overly flowery prose and fall short for emails that require more context. So in this blog, I provide tips for writing effective and efficient emails. Bottom Line Up Front If you are to walk away with one point from this blog, it is to write emails with the bottom line up front (BLUF). This lingo is common in the US military (Sehgal, 2016) and refers to providing the reader with the most important information first. Why? Well\u2026because generally no one wants to write or read emails. By putting the most important information at the top, you get your point across immediately and save everyone time. Hence get straight to the point in the first one or two sentences after the greeting. Avoid filler phrases like \u201cSorry to bother you\u201d and avoid being too general at the beginning of the email, for example: \u201cHi, I have a question for you. I got stuck on my code and I do not know what to do. Something about my modeling code does not work as it is supposed to. Do you have any advice on\u2026?\u201d Instead, lead with specificity: \u201cHi, I am having trouble modeling rigid body dynamics and generating a video to visualize the motion. Can you help review my approach? I am free to meet tomorrow.\u201d \u201cHi, I have a paper submission deadline next week. Could you review the attached draft and give feedback on organization, clarity, and flow?\u201d The email subject is another good place to apply the BLUF concept, by keeping it concise and reflecting the main point of the email. Good subject lines prime the reader and also make it easier to find the email later if needed, for example: \u201cFeedback request for Scitech presentation\u201d \u201cScheduling PhD committee meeting in March\u201d For emails with more information, the BLUF concept may be harder to apply. However, the gist is to keep the email concise. Think of how you can write your email to save time for the reader. A good rule of thumb is to keep emails shorter than two paragraphs. Anything longer and you run the risk of it not being read. If you need more space to get your point across, try to still summarize the email in the first few sentences so the reader can decide whether they want to keep reading. If you do write a long email, ask yourself whether email is the best format to get that information across \u2013 maybe setting up a meeting would be better. Minimize Distractions The next tip is to minimize distractions in your email, such as long URLs, dense blocks of text, and unnecessary media like QR codes. The purpose of an email is to convey information quickly, and excessive details or clutter can cause readers to overlook key points. A clean, structured email makes it easier to skim and absorb the important details. One way to reduce distractions is by using descriptive hyperlinks instead of long URLs. This keeps the email visually clean and improves readability. For example: \u201cIf you\u2019re interested, you can find more information on our website, or reach out to me or any of the current Fellows with questions.\u201d \u201cSchedule an appointment for help with your upcoming presentation!\u201d Hyperlinks provide additional information without disrupting the flow of the email, allowing readers to click only if they are interested. Other ways to keep your email streamlined include using short sentences and paragraphs to improve readability, breaking up information with bullet points to highlight key points, and using bold or italics to emphasize critical details. For example: \u201cHow to write a good email? Use bullet points for lists Get straight to the point Minimize distractions Bold important info\u201d The more concise and well-structured the email, the more effective it will be. Be Professional Emails may serve as first impressions, so another tip is to always be professional. The greeting and closing are especially important. A simple \u201cHi\u201d or \u201cHello\u201d works well, but avoid excessive formalities like \u201cRespected\u201d or \u201cDearest.\u201d Be sure to research the recipient\u2019s correct title (e.g., \u201cDr.\u201d or \u201cProf.\u201d) and use it in your initial email. Once they reply, you can mirror the title they use. After the greeting, short phrases like \u201cHope you are doing well\u201d may be appropriate depending on your relationship with the recipient, but try to be more specific as these phrases are easy to glaze over. In the body, maintain a professional tone by avoiding emojis, exclamation points, or overly casual language. For example, instead of \u201cHey, just checking in!\u201d write, \u201cI wanted to follow up on...\u201d Similarly, avoid slang or filler words like \u201ckinda\u201d or \u201cyou guys.\u201d Keep in mind that emails are essentially a permanent record and could be viewed by third parties, so always write with professionalism and discretion. Also note that it is okay to write concisely \u2013 there is no need to repeat information just to make an email longer. For endings, a simple \u201cBest,\u201d \u201cSincerely,\u201d or \u201cThank you,\u201d followed by your name, is usually appropriate. Avoid overly enthusiastic closings like \u201cCheerio!\u201d unless you have an established rapport. Further, avoid mismatching the ending with the content of the email, e.g. expressing thanks may not make sense if you are not requesting anything. A well-crafted email signature also shows professionalism \u2014 I personally prefer a minimalist style that highlights my current title and includes hyperlinks to more information, for example: Harsh G. Bhundiya | LinkedIn | Google Scholar Ph.D. Candidate | Massachusetts Institute of Technology Aerospace Materials and Structures Laboratory Here is some additional information you may want to include in your email signature: Personal or lab website Social media profiles (e.g. LinkedIn) Meeting scheduler link Portfolio link Reply promptly Another important tip is to reply promptly to emails. Emails are meant for quick communication, and when someone requests information, they usually expect a prompt reply. A slow response can signal disinterest or a lack of reliability, something you want to avoid. That said, while responding promptly is ideal, it is important to take the time needed to ensure your message is well-thought-out. If you\u2019re not in the right headspace or need more time to craft a thoughtful response, it\u2019s better to wait until you\u2019re ready. A helpful strategy is the 2-minute rule: if an email requires less than two minutes to address, reply immediately instead of letting it sit in your inbox. For instance, if someone asks for a file or a meeting time, respond immediately rather than postponing it. For longer responses, consider the sender\u2019s deadline and urgency. If someone needs a response to move forward with their work, delaying your reply could slow down an entire process. Even if you don\u2019t have a full answer yet, a quick acknowledgment and timeframe for follow-up can be helpful, such as \u201cGot your email, I\u2019ll get back to you by [time\/day].\u201d On the flip side, if you need an urgent response, explicitly mention the deadline in your email (ideally in the subject or beginning of the email \u2014 remember BLUF!) so the recipient can prioritize accordingly. Further, be mindful of when you send emails. Try to send them during business hours to ensure they\u2019re seen promptly and don\u2019t disrupt work-life balance. If you\u2019re drafting an email late at night, consider scheduling it to be sent the next morning. Finally, to avoid sending an incomplete email by mistake, leave the recipient field blank until you are ready to send it. Do these tips resonate with you? What are your email pet peeves? Let us know at aacommlab@mit.edu. Happy emailing! Citation: Sehgal, Kabir. How to Write Email with Military Precision. Harvard Business Review, 2016, https:\/\/hbr.org\/2016\/11\/how-to-write-email-with-military-precision\"><i><span style=\"font-weight: 400\">How to Write Email with Military Precision<\/span><\/i><\/a><span style=\"font-weight: 400\">. Harvard Business Review, 2016<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"Emails dominate our daily communication, whether for scheduling meetings, sharing information, or staying updated. Yet, writing emails can be challenging even for simple tasks, and we are seldom taught how to write effective emails that are clear, concise, and efficient. Even with modern AI tools that generate text for emails, it can be difficult to&#8230; <a class=\"view-article\" href=\"https:\/\/mitcommlab.mit.edu\/aeroastro\/2025\/03\/17\/how-to-write-effective-emails\/\">View Article<\/a>","protected":false},"author":31,"featured_media":1403,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1402","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/mitcommlab.mit.edu\/aeroastro\/wp-json\/wp\/v2\/posts\/1402","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mitcommlab.mit.edu\/aeroastro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mitcommlab.mit.edu\/aeroastro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mitcommlab.mit.edu\/aeroastro\/wp-json\/wp\/v2\/users\/31"}],"replies":[{"embeddable":true,"href":"https:\/\/mitcommlab.mit.edu\/aeroastro\/wp-json\/wp\/v2\/comments?post=1402"}],"version-history":[{"count":0,"href":"https:\/\/mitcommlab.mit.edu\/aeroastro\/wp-json\/wp\/v2\/posts\/1402\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mitcommlab.mit.edu\/aeroastro\/wp-json\/wp\/v2\/media\/1403"}],"wp:attachment":[{"href":"https:\/\/mitcommlab.mit.edu\/aeroastro\/wp-json\/wp\/v2\/media?parent=1402"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mitcommlab.mit.edu\/aeroastro\/wp-json\/wp\/v2\/categories?post=1402"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mitcommlab.mit.edu\/aeroastro\/wp-json\/wp\/v2\/tags?post=1402"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}